What's the difference between a Team and a Channel? A Team is a collection of people, content, and tools. Private Teams are only for invited users. What's the difference between a Public & Private Team? Public Teams are open Teams that anyone in the organization can join. Quit both Teams and Outlook and then reopen and presence should reappear. Select "General" from the left column, and then check the box that says "Register Teams as the chat app for Office" under Application. Why do I no longer see presence (little green/red/yellow dot) in Outlook now that I'm on Teams? On the top of the Teams window, click on your initials then click Settings. Submit a request through the IT Service Portal and the ownership will be updated to reflect the change. The person who created our Team is no longer with the University or has changed positions, what do we do? Teams owners can be easily added or removed. When a Team is deleted, its files are also deleted. As with all file storage solutions, IT recommends that you have a backup of your data. It is intended to be a collaboration space for short-term storage. Will my files stay in Teams? Teams is not meant to be a long-time storage location for files. After that point, Teams are no longer recoverable, and all files associated with the Team will be deleted. Deleted Teams can be recovered for 30 days after deletion.
To keep your Team, owners can click the Team Renewal button in the Team’s settings, or simply open any of the Team’s channels. Teams owners will receive notifications if a Team meets the requirements for deletion 30 days, 15 days, and 1 day prior to the Team being deleted. JMU IT has implemented a policy to expire and delete Teams after 395 days of inactivity. I received an email saying my Team will be deleted. If you are trying to create a Team for your department, and cannot do so because of this restriction, submit a ticket through the IT Service Portal and IT will create the Team on your behalf. Why did I receive an error saying the name of the Team I’m trying to create is blocked? JMU IT has implemented a blocked word list to protect the integrity of specific offices on campus. Where does Teams save my conversations? Teams saves conversations in the Teams client, as well as a part of the user’s mailbox. What hardware requirements are needed for Teams? See Microsoft’s article on hardware requirements for Teams.Ĭan I join a meeting or conference call from a computer that doesn't have a Teams client installed? Yes, please see Microsoft's article on using Teams on the web.Īre there any online resources for help? See Microsoft’s step-by-step video tutorials. What Teams clients are supported by JMU? Windows, macOS, iOS and Android.
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